Home Watch
Professional property inspections that protect your home, your investment, and your peace of mind.
Whether you’re heading south for the winter, traveling for weeks at a time, or simply want the reassurance that your home is being looked after while you’re away, Merit Home Concierge provides the professional oversight your property deserves. Every visit follows a thorough inspection checklist, and you receive a detailed photo report so you’re never in the dark about your home’s condition.
Our Services
-
Our signature service. During each scheduled visit, we perform a complete interior and exterior inspection of your property, including:
Check all entry points for signs of forced entry or damage
Inspect for water leaks under sinks, around toilets, near water heater, and at HVAC units
Look for signs of mold, mildew, or unusual odors
Verify HVAC system is functioning and thermostat is set correctly
Check for pest intrusion—insects, rodents, or wildlife
Flush toilets and run water to prevent drain trap dry-out
Collect mail, packages, and flyers to maintain a “lived-in” appearance
Inspect exterior for storm damage, landscaping issues, or standing water
Verify all doors and windows are locked and secure
Document everything with timestamped photos in a detailed report
-
Weekly visits (recommended) or bi-weekly visits. Custom schedules available for extended absences.
-
Louisville’s weather can be unpredictable—ice storms, severe thunderstorms, high winds, and tornado warnings are all part of life in Kentucky. When severe weather is forecasted, Merit Home Concierge takes action:
Before the storm: We secure outdoor furniture, check windows and doors, verify sump pump operation, and take baseline photos of your property.
After the storm: We inspect for damage to the roof, siding, windows, trees, and landscaping. We check for water intrusion, power outages, and any issues that need immediate attention. You receive a full storm report with photos.
Available as a seasonal only option.
-
When your alarm goes off at 2 a.m. and you’re 800 miles away, who responds? With Merit Home Concierge as your designated key holder, we respond on your behalf—meeting police or fire personnel at your property, assessing the situation, and keeping you informed every step of the way.
We also serve as your local key holder for contractor access, deliveries, and any situation where someone needs to be let into your home while you’re away.
-
Did you know many homeowner’s insurance policies require regular inspections of vacant properties? Some insurers have started denying claims for damage that occurred more than 14 days before discovery. Our scheduled home watch visits help you maintain compliance with your insurance requirements and provide documented proof that your home was being professionally monitored.
We’ll work with you to understand your policy’s specific requirements and ensure our visit schedule keeps you covered.
Our Process
We visit your home together, walk through every room, and discuss your specific concerns and travel schedule.
01 Free Consultation
We build a home watch plan tailored to your property, your schedule, and your budget. No one-size-fits-all packages.
02 Custom Plan
On each scheduled visit, we inspect your home using our detailed checklist and send you a photo report within 24 hours.
03 We Watch, You Relax
If we find an issue, we notify you right away with photos and recommendations. With your approval, we coordinate repairs or emergency response.
04 Immediate Reaction
Protect Your Home While You’re Away
Every Merit Home Concierge plan starts with a free, no-obligation call and walkthrough of your home.
Let’s talk about what you need.

